About Us

We are a 20-strong team of dedicated personal travel consultants, based at our eShores head quarters in Rochdale, Greater Manchester.

211

Each member of staff has years of experience working in travel, giving us a combined knowledge of over 200 years.

82

The team have explored more than 80 countries. Ensuring they have the knowledge and experience you need.

7

We have explored and sell all 7 continents, so wherever you want to travel to, you can be sure we can help.

15

We've been operating since 2007, so more than 15 years. Giving you the confidence we're a name you can trust.

Who are eShores?

Our team is an ideal size to ensure that our combined knowledge covers every inch of the globe, so no matter where you want to go, we will work together to provide you with the best possible travel advice.

We are not a big call centre, so you won’t have any trouble getting through to one of our personal travel consultants who will take the time to get to know you, your plans and your aspirations for your holiday. However, we are large enough to enjoy the buying power and good long-standing supplier relationships to ensure we get you the best prices. We know it sounds a little cliché, but we truly are small enough to care – but big enough to deliver.

We are also not ashamed to admit that we love holidays! Each and every member of our team has chosen to be in the travel industry because we are passionate about travel – not only that, we have a genuine desire to book you the best holiday imaginable.

The eShores idea

15 years ago, the travel industry was drastically changing. While the only option in the past had been to visit the high street travel agency to book a holiday, people suddenly had the option to book their holiday online, in the comfort of their own home.

eShores directors saw this shift in consumer behaviour as a positive change, however we also saw potential problems and issues that could arise. By booking different aspects of a holiday separately, we felt that people were taking huge financial risks. In addition, by booking online, there was a significant lack of knowledge, guidance and support that would normally have been provided by local travel agents and could result in errors or problems overseas. Not to mention the sheer volume of travel and holiday options available which could easily swamp the most capable of people.

And so eShores was born, based on the principle of easing and preventing these issues whilst at the same time offering the cost benefits and simplicity of booking online, bringing together the best of what high street agents and online companies had to offer.

What financial protection do we provide?

You are in safe hands booking with us as we cover you for any eventuality and our ATOL licence gives you financial peace of mind.

If your outbound flight is cancelled we’ll find you an alternative flight, but if that’s not possible we will give you a full refund for your whole package… yes we’ll refund you for all your flights, hotels, transfers, trains, car hire and excursions. Likewise if for political reasons or natural causes the foreign office are advising against travel and it’s not possible to travel on the holiday, we can offer you an alternative holiday or a complete refund. These situations are unpleasant enough, so we want to make it as simple and easy for you as possible.

We’ll be there to support you whilst you’re abroad, so if any internal flights or trains are cancelled we’ll be there to ensure you can carry on your journey as smoothly as possible. If your hotel has closed unexpectedly, we’ll find you an alternative and if due to natural or political reasons your itinerary has to change, we’ll take care of it. Also if you flight home is cancelled we’ll ensure we get you home as quickly as possible and take care of you whilst you’re away. So from the minute you book to the minute you get home, you have nothing to worry about.