The Serena Hotel is one of Mombasa’s most elegant hotels, styled to resemble a 13th century Swahili town complete with winding lanes, courtyards and beautiful fountains. The hotel provides an oasis of tranquillity whilst delivering exceptional service and splendour.
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Description
Location: The hotel rests on the soft white sands of Shanzu Beach, in the Mombasa National Marine Park. It’s surrounded by beautiful gardens and is about 45 minutes from the airport.
Facilities: When it comes to relaxing you can enjoy a cocktail from the swim-up bar or pamper yourself in the new Maisha Spa. There’s a choice of complementary water-sports on offer and tuition is also available which is payable locally. If you’re in to sports there’s squash and tennis courts, a fitness centre and there are also diving courses & snorkelling trips available.
Restaurants & Bars: There are 3 restaurants to choose from, including their popular beachfront seafood grill. And with 4 bars and a choice of evening entertainment on offer you’ll have many choices of how to spend your days and nights.
Accommodation: There are 164 rooms. Village Rooms are set in traditional style houses along delightful Swahili-style streets. Garden Rooms overlook the gardens. Sea View rooms are closer to the beach and the suites feature spacious lounges.
Why choose eShores?
One to One Service
Our experienced personal travel consultants will ensure you find the most suitable holiday, whilst taking care of every last detail. Everything from start to finish will be effortless.

100% Tailor Made
We can use any hotel, in any destination, so we will craft an itinerary to suit your exact needs. Also, as we can provide any itinerary, the only holiday we'll offer, is the one that's right for you.
Fully Protected
Our ATOL bonding provides you with the financial protection you need and as a member of the Travel Trust Association, you'll have 100% financial protection. Covering you for any eventuality.

Competitive Pricing
As a tour operator & travel agent, we'll search the market to ensure that we find you the best price. Also as an online business, we can ensure our prices are as competitive as possible.
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Doreen
I have used eshores before to organise a holiday. The service was second to none and the holiday was excellent. Everything went perfectly. For that reason I am using them again. I know I will be well looked after and safe. With eshores you can choose, mix and match different countries, transport etc and nothing is too much trouble. Also the cost is very reasonable.
Posted 18 hours ago -
SharonAnne
We’ve just booked our Vietnam holiday through Andy at eShores, and I can’t recommend him highly enough. From the very first call, Andy was friendly, knowledgeable, and genuinely interested in what we wanted from our trip. He took the time to listen to our ideas and then put together a perfect itinerary that combined all the must-see sights with time to relax at the beach – exactly what we were after. Nothing was too much trouble – he made adjustments quickly, offered helpful suggestions, and kept us updated every step of the way. It’s rare to find someone who makes planning a big trip feel so easy and stress-free. If you’re thinking about booking a holiday, especially somewhere like Vietnam where there’s so much to see and do, I’d absolutely recommend speaking to Andy at eShores. Excellent service from start to finish!
Posted 2 days ago -
KENNETH
Kadie from eshores has become my favourite go to for holidays and trips. Having just returned from a visit to China Hong Kong and Thailand organised by eshore I can say that it was one of the best holidays I had enjoyed for many years
Posted 3 days ago -
Christopher
I have dealt with Hannah a couple of times and found her very helpful and knowledgeable, it is really nice to be in contact with someone who one feels is genuinely interested in what you as a customer.
Posted 3 days ago -
Alexandra
Nick has been extremely patient and helpful, he has now found the right flights and accommodation for us flying from the UK to Cairo, in February.
Posted 5 days ago -
Michael
Laura has been very helpful in assisting us twice and responds quickly to our many queries. Our recent holiday to Lake Garda was a great success and we hope Madeira next year will prove likewise
Posted 6 days ago -
DeborahChristine
Excellent service from start to finish. Our hotel package was designed totally to our requirments. Matt was super efficient and was more than happy to go that extra mile to ensure our package was the best..i would definitely recommend eShores and i will be using them again in the future.
Posted 6 days ago -
Peter
Nick was a pleasure to deal with, He was patient and happy to make changes to our trip several times, I'd recommend dealing with him and eshores, Thanks nick
Posted 1 week ago -
Geoffrey
Have used E-Shores for years & always been very pleased. I have mainly booked all my trips with Dave, who has always been excellent & seems to go the extra mile in all my dealings with him. All the flights, hotels & transfers have run like clockwork. Fantastic service.
Posted 1 week ago -
Anonymous
Chris was excellent, patient and efficient.
Posted 1 week ago



Talk To The Experts
Your personal travel consultant will get to know your needs, ensuring they find you the most suitable holiday, at the best price!



