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The Serena Hotel is one of Mombasa’s most elegant hotels, styled to resemble a 13th century Swahili town complete with winding lanes, courtyards and beautiful fountains. The hotel provides an oasis of tranquillity whilst delivering exceptional service and splendour.
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Description
Location: The hotel rests on the soft white sands of Shanzu Beach, in the Mombasa National Marine Park. It’s surrounded by beautiful gardens and is about 45 minutes from the airport.
Facilities: When it comes to relaxing you can enjoy a cocktail from the swim-up bar or pamper yourself in the new Maisha Spa. There’s a choice of complementary water-sports on offer and tuition is also available which is payable locally. If you’re in to sports there’s squash and tennis courts, a fitness centre and there are also diving courses & snorkelling trips available.
Restaurants & Bars: There are 3 restaurants to choose from, including their popular beachfront seafood grill. And with 4 bars and a choice of evening entertainment on offer you’ll have many choices of how to spend your days and nights.
Accommodation: There are 164 rooms. Village Rooms are set in traditional style houses along delightful Swahili-style streets. Garden Rooms overlook the gardens. Sea View rooms are closer to the beach and the suites feature spacious lounges.
Reviews: Rated Excellent
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Maralyn
We have used eShores for a number of years and they are brilliant. We usually deal with Kadie and she always goes that extra mile for us. Would highly recommend them for all travel arrangements.
Posted 1 day ago -
Rachel Dorothy
My husband and I have been using eshores since 2013 and would highly recommend them for amazing tailor made holidays without any hidden costs. The ability to build exactly what we want every time and help guide us when we are undecided without making it feel like any effort is invaluable. Shoutout to Dave who puts up with my indecisiveness and hits it out of the park every time.
Posted 2 days ago -
Beverley
Matt has been most helpful in sorting out our holiday to Cape Town and Zanzibar.
Posted 3 days ago -
Penelope Anne
Emma was Fab … Efficient, listened to what we wanted and organised it in a flash Thank you
Posted 3 days ago -
Rajina
Laura, has been very helpful organising our 3 destinations holiday to Singapore, Kaula Lumpur and Bali from flights to hotel and transfer. Giving me advice the best place to stay. Now I can’t wait to go will write again how it all went.
Posted 5 days ago -
Colin
Andy at Eshores has been extremely helpful on the times we have have used Eshores to book our holidays. As is usual, we have made many changes to our original choices of hotels and schedule and Andy has always been polite and efficient in dealing with the issues. Great choice of travel agent.
Posted 6 days ago -
Ian
From the moment Rob picked up the phone he has provided a truly outstanding service. Rob was happy to listen to what we wanted, provided a schedule to meet our needs at a very competitive cost. There was no pressure applied, left us to mull over our options. We asked to tweak our schedule and again, Rob was so accommodating and dealing with him was a pleasure. The after sales service from the admin team has been equally impressive. Would thoroughly recommend.
Posted 1 week ago -
Maurice
We have booked holidays with eShores 3 times now and highly recommend them, especially Michelle. She has looked after extremely well answering our many questions promptly and coming up with solutions when we wanted to change our itineraries. She is also professional and friendly and nothing is too much trouble.
Posted 1 week ago -
Stuart
Excellent personal service. Understood our requirements and sorted out exactly what we want.
Posted 1 week ago -
Sharon Louise
Emily was great and made it very easy to book our holiday. She made a few changes to tailor make it fit our needs.
Posted 1 week ago
Other Holidays you may like
Tijara Beach
Travellers Beach Hotel
Voyager Beach Resort
Why choose eShores?
One to One Service
Our experienced personal travel consultants will ensure you find the most suitable holiday, whilst taking care of every last detail. Everything from start to finish will be effortless.
100% Tailor Made
We can use any hotel, in any destination, so we will craft an itinerary to suit your exact needs. Also, as we can provide any itinerary, the only holiday we'll offer, is the one that's right for you.
Fully Protected
Our ATOL bonding provides you with the financial protection you need and as a member of the Travel Trust Association, you'll have 100% financial protection. Covering you for any eventuality.
Competitive Pricing
As a tour operator & travel agent, we'll search the market to ensure that we find you the best price. Also as an online business, we can ensure our prices are as competitive as possible.
-
Maralyn
We have used eShores for a number of years and they are brilliant. We usually deal with Kadie and she always goes that extra mile for us. Would highly recommend them for all travel arrangements.
Posted 1 day ago -
RachelDorothy
My husband and I have been using eshores since 2013 and would highly recommend them for amazing tailor made holidays without any hidden costs. The ability to build exactly what we want every time and help guide us when we are undecided without making it feel like any effort is invaluable. Shoutout to Dave who puts up with my indecisiveness and hits it out of the park every time.
Posted 2 days ago -
Beverley
Matt has been most helpful in sorting out our holiday to Cape Town and Zanzibar.
Posted 3 days ago -
PenelopeAnne
Emma was Fab … Efficient, listened to what we wanted and organised it in a flash Thank you
Posted 3 days ago -
Rajina
Laura, has been very helpful organising our 3 destinations holiday to Singapore, Kaula Lumpur and Bali from flights to hotel and transfer. Giving me advice the best place to stay. Now I can’t wait to go will write again how it all went.
Posted 5 days ago -
Colin
Andy at Eshores has been extremely helpful on the times we have have used Eshores to book our holidays. As is usual, we have made many changes to our original choices of hotels and schedule and Andy has always been polite and efficient in dealing with the issues. Great choice of travel agent.
Posted 6 days ago -
Ian
From the moment Rob picked up the phone he has provided a truly outstanding service. Rob was happy to listen to what we wanted, provided a schedule to meet our needs at a very competitive cost. There was no pressure applied, left us to mull over our options. We asked to tweak our schedule and again, Rob was so accommodating and dealing with him was a pleasure. The after sales service from the admin team has been equally impressive. Would thoroughly recommend.
Posted 1 week ago -
Maurice
We have booked holidays with eShores 3 times now and highly recommend them, especially Michelle. She has looked after extremely well answering our many questions promptly and coming up with solutions when we wanted to change our itineraries. She is also professional and friendly and nothing is too much trouble.
Posted 1 week ago -
Stuart
Excellent personal service. Understood our requirements and sorted out exactly what we want.
Posted 1 week ago -
SharonLouise
Emily was great and made it very easy to book our holiday. She made a few changes to tailor make it fit our needs.
Posted 1 week ago
Talk To The Experts
Your personal travel consultant will get to know your needs, ensuring they find you the most suitable holiday, at the best price!