This is a place where service and style come together in such grand fashion that it will change forever the way you view the all-inclusive experience. The standard and choice of food is unrivalled, the grounds are extremely well kept and the accommodation is remarkable so it’s quite understandable why it’s won many awards for Mexico’s best all-inclusive resort.

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Description
Location: The Royal Hideaway Playacar rests upon one of the most stunning beaches in the region, encompassed within 13 acres of lush tropical gardens. This exquisite and tranquil setting positions you in an ideal location for exploring the best of the Yucatan Peninsula and is only 5 minutes from the vibrant town of Playa del Carmen.
Facilities: Spend yours days relaxing on the chic beach beds whilst listening to the water lapping the shore or if you fancy a day around the pool you have 6 to choose from, 3 are for activities, swimming and having fun, the other 3 are for complete relaxation with the impressive main pool featuring cascading infinity edges. For active guests the hotel has a fully equipped fitness centre, tennis courts, a range of non-motorised water-sports, and the activities program is extensive, including things like football, basketball, mini-golf and Spanish lessons. There’s also a games room, a dvd library and internet access available to guests. For an additional charge the hotel offers a number of additional facilities, they have a world class spa where you can indulge in a range of luxurious treatments, there’s a range of motorised water-sports, golf is available at the nearby club, deep sea fishing excursions can be arranged, as well as an excursions desk and a number of shops.
Restaurants & Bars: All the restaurants offer seating inside providing the comfort of air-conditioning or alternatively they all have terraces providing open-air dining. Visit their signature restaurant ‘Las Ventanas’ to enjoy culinary specialties by world renowned Michelin-rated chef Sergi Arola. For a blend of Caribbean and Mexican specialties of fresh fish, seafood and local fare visit ‘Spices’. For exquisite a la carte Italian dishes visit ‘Palazzo’. For gourmet specialties from the far-east visit the 4-diamond Pan-Asian restaurant ‘Azia’. For a selection of a la carte grilled cuisine specialties visit ‘The Grill’ or for something a little different visit ‘Club Royale’ and enjoy a tantalizing 4 course dinner whilst watching some dazzling shows in the resorts own stylish theatre. Snacks and light bites are also served at 3 bars and a range of nightly entertainment is on offer to suite your mood.
Accommodation: The rooms are spacious and luxuriously elegant, featuring private terraces, magnificent marble baths and countless other appointments. Royal Hideaway’s two and three story-villas represent a fusion of Spanish and Mexican colonial architecture, while winding rivers, waterfalls and fountains connect the villas to the main building. Suites are also available offering additional space.
Why choose eShores?

One to One Service
Our experienced personal travel consultants will ensure you find the most suitable holiday, whilst taking care of every last detail. Everything from start to finish will be effortless.

100% Tailor Made
We can use any hotel, in any destination, so we will craft an itinerary to suit your exact needs. Also, as we can provide any itinerary, the only holiday we'll offer, is the one that's right for you.

Fully Protected
Our ATOL bonding provides you with the financial protection you need and as a member of the Travel Trust Association, you'll have 100% financial protection. Covering you for any eventuality.

Competitive Pricing
As a tour operator & travel agent, we'll search the market to ensure that we find you the best price. Also as an online business, we can ensure our prices are as competitive as possible.






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Christina
I've booked another holiday through Andy at eShores. Once again service, responsiveness and helpfulness have been 5*. I had a destination in mind but a few reservations, but Andy's expertise and knowledge helped with that and he expertly supported me in getting the right holiday package curated at a great price. The holiay isn't until Feb 2026 but I have no concerns that it will be as excellent as our proior holidays where evry detial has been catered for making the whole experience relaxng from strat to finish.
Posted 46 minutes ago -
Janet
Always good to book a holiday. E-shores makes the process extra special with their feel good attitude and always give value for money. Their expertise and knowledge is incomparable and can be assured you always get the best holiday and the best prices available. They are the best travel agents in the business as far as I am concerned. Would not go anywhere else - or trust my holiday with anyone else.
Posted 2 days ago -
PaulJoseph
We were referred to eShores by a friend who has holiday'd through eShores a number of times. Absolutelty great regards our booking for 4 active seventy year olds!.,to Vietnam and Cambodia in March 2026. Discussed our desires and understood fully what we wanted regarding high quality journey with private transport as approriate and staying in great hotels, whilst we will be able to engage in culture and local food. Journeying from north to south Vietnam then fly to Seim Reap Cambodia, flying via Dubai. NICK was superb in sorting this all out, and we consider aty an excellent overall price. Looking forward now to 2026!
Posted 2 days ago -
Marjorie
Professional, Patience, Listening skills, is on point. Have done many bookings with consultant Andy @ eShores. Any long haul holidays it's Andy for sure.
Posted 5 days ago -
Antony
Leanne was fantastic in helping us arrange our forthcoming holiday. Nothing was too much trouble and she went the extra mile to ensure we have the holiday we wanted. Obviously, much now depends on the quality of the holiday when it happens but in terms of organisation and customer service, I have been enormously impressed by eShores.
Posted 5 days ago -
Linda
I have now used this company twice, they go above and beyond for you , my daughter has also used them , and 2 of my friends have , that says it all , fantastic from start to finish, thank you rshores
Posted 6 days ago -
Melanie
Michelle was very helpful and assisted with all our requests and was very informative
Posted 1 week ago -
Maralyn
We have used eShores for a number of years and they are brilliant. We usually deal with Kadie and she always goes that extra mile for us. Would highly recommend them for all travel arrangements.
Posted 1 week ago -
RachelDorothy
My husband and I have been using eshores since 2013 and would highly recommend them for amazing tailor made holidays without any hidden costs. The ability to build exactly what we want every time and help guide us when we are undecided without making it feel like any effort is invaluable. Shoutout to Dave who puts up with my indecisiveness and hits it out of the park every time.
Posted 1 week ago -
Beverley
Matt has been most helpful in sorting out our holiday to Cape Town and Zanzibar.
Posted 1 week ago



Talk To The Experts
Your personal travel consultant will get to know your needs, ensuring they find you the most suitable holiday, at the best price!