Here at eShores we understand the importance of having a holiday. After working hard, everybody needs that time to rest, rejuvenate and reset. Especially with all the extra stresses that the current pandemic is adding to everybody’s lives.
We know people want to book a holiday, to have something to look forward to. However, we also understand that booking a holiday during these uncertain times is unsettling. That is why we have worked closely with our partners to create a Flexible Guarantee, to ensure that you can book with confidence.
This is something that we want to offer our clients moving forward, a promise to you that should you want to make changes to your booking, that we will be as flexible as possible.
Some of the things you can expect:
Your personal consultant will also be there to support you, through any decisions and changes you need to make. On hand to answer your questions and provide advice.
Please Note: Whilst the above will account for most of our bookings, there may be circumstances where certain parts of your package are not 100% flexible. Any restrictions will be made clear to you before you book.
We will try to avoid using suppliers that are not offering flexibility, but with some airlines and hotels it can be difficult. We will be completely transparent, so if the hotel you want are only offering rates that are non-changeable / non-refundable, we will make this clear and give you alternatives. Likewise, there are restrictions with certain airlines, low costs airlines for example require payment in full and once paid, we will be bound by their amendment charges. Most airlines though are offering more flexibility than usual, so all this will be outlined.
It is also important to bear in mind that travelling during high season is more expensive compared to travelling in low season, so when making changes to a holiday, going at a different time of year can increase or decrease the price of the holiday.
Contact us so we can discuss our flexibility with you in more depth. We have been operating for coming up to 14 years, so have a wealth of experience, with our online reviews speaking for themselves.
We have an ATOL licence and are members of TTA, who are the only travel network in the UK to offer you 100% financial protection. This means that you can book with us and have complete peace of mind that that your holiday is fully protected.
The eShores team are here for you.
Our experienced personal travel consultants will ensure you find the most suitable holiday, whilst taking care of every last detail. Everything from start to finish will be effortless.
We can use any hotel, in any destination, so we will craft an itinerary to suit your exact needs. Also, as we can provide any itinerary, the only holiday we'll offer, is the one that's right for you.
Our ATOL bonding provides you with the financial protection you need and as a member of the Travel Trust Association, you'll have 100% financial protection. Covering you for any eventuality.
As a tour operator & travel agent, we'll search the market to ensure that we find you the best price. Also as an online business, we can ensure our prices are as competitive as possible.
Booked my trip to the Philippines with Eshores. Nick was great, I had a lot of changes which he always accommodated, he made sure I was 100% happy before booking. He gave me a lot of recommendations which was really helpful. I’d definitely book with them again.
Excellent response from initial contact made and throughout the process. Nadine was patient, informative and couldn't do enough for us..brilliant customer service!!!
I would like to express my admiration for Kadie at eShores, her excellent work and efficiency. I value her tremendous expertise and vast knowledge in travel planning. I will be only too happy to express my heartfelt appreciation and gratitude for the highly professional and competent services, provided in both a friendly and accessible manner.…
A professional and experienced team that always deliver a quality service. Customer focused and willing to go the extra mile to help with planning the perfect trip! (Special mention to Michelle Porter - absolute star!)
Great service from Kelly - always spoke to same person and had her direct contact details . She tailored our holiday to exactly what we requested and within our budget. Kelly was able to answer lots of questions about the resists and included private tours and transfers. Highly recommended
Eshores was recommended to us by a friend and I am so pleased with the service. Booking our holiday and visit to family in Kenya has been made so easy and effortless. We will definitely by using you again and wish to say a big Thank You 😊
Emily has handled our Thailand holiday booking from start to finish ! She has been so accommodating and even with my constant tweets to the travel plans she has always been so helpful and reassuring that it needs to be just right ! Thanks to Emily I feel like we are now set and ready…
Shores were very easy to deal with, listened to what we wanted from our holiday and provided a very good travel package at a reasonable price. I would use them again and their representative, Dave, was never pushy or frustrated by any changes requested throughout the process.
Such an efficient service. I got in touch with a slightly complicated holiday request at quite short notice and the holiday was arranged later that day. Excellent price and very happy with all the arrangements so far
I was delighted with the quick response from Nick after enquiring about Island Hopping in Greece. Within 2 days he had got back to us with a quote for our holiday. All flights, hotels, ferries and private transport were arranged. Fantastic customer service and absolutely delighted with the standard of the hotels and the cost…
We found Nick to be very helpful and he changed things around for us so we got the best out of our holiday and nithing was to much trouble.
I’m a repeat customer and always choose eShores because of the consistently excellent service. Kadie is fantastic professional, patient, and very helpful throughout. She takes the time to explain everything clearly and makes the whole process stress-free. I would absolutely recommend Kadie for her excellent service. Thank you so much!
Really helpful planning a trip poor Rob managed to Coe with my menopausal brain fog nonsense and we ar looking forward to our Greek island hoping trip for my fiends 60th! Will update once we’ve been!
The staff were excellent and tremendously facilitating. Nothing was too much trouble and if our holiday is as good as their service, it will be tremendous.
I have used e-shores many times over the years. Thailand 3 centre holiday. Bali 3 centre holiday. Greek island hopping. 3 centre trip to Australia. Have just booked another Greek Island hopping holiday for this year and now also looking at the USA. Hannah is brilliant. She takes time to understand your likes and dislikes,…
Very good service. Knowledgeable about the destination offering tips and advice. Very helpful. Quick to respond. Thank you Michelle!
My booking experience with eShore in particular with David was very good my request was dealt promtly and accuratly very quick and friendly and also accurate information was provided
Dave was great at helping me to plan our Egypt multi centre holiday. Can't wait to fly away...
I was recommended E-shores from my parents who used them for travelling holidays in the past. To date i have booked two holidays, one more challenging logistically than the other. I dealt with kadie on both occasions who was very friendly, knowledgable & patiant to get the trips exactly where i needed them. Would highly…
Excellent service from Dave Felton, senior travel consultant. Dave always goes above and beyond to give you exactly what you want with a holiday. We have been a customer of eshores for more than 8 years and we would use any other company
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