Here at eShores we understand the importance of having a holiday. After working hard, everybody needs that time to rest, rejuvenate and reset. Especially with all the extra stresses that the current pandemic is adding to everybody’s lives.
We know people want to book a holiday, to have something to look forward to. However, we also understand that booking a holiday during these uncertain times is unsettling. That is why we have worked closely with our partners to create a Flexible Guarantee, to ensure that you can book with confidence.
This is something that we want to offer our clients moving forward, a promise to you that should you want to make changes to your booking, that we will be as flexible as possible.
Some of the things you can expect:
Your personal consultant will also be there to support you, through any decisions and changes you need to make. On hand to answer your questions and provide advice.
Please Note: Whilst the above will account for most of our bookings, there may be circumstances where certain parts of your package are not 100% flexible. Any restrictions will be made clear to you before you book.
We will try to avoid using suppliers that are not offering flexibility, but with some airlines and hotels it can be difficult. We will be completely transparent, so if the hotel you want are only offering rates that are non-changeable / non-refundable, we will make this clear and give you alternatives. Likewise, there are restrictions with certain airlines, low costs airlines for example require payment in full and once paid, we will be bound by their amendment charges. Most airlines though are offering more flexibility than usual, so all this will be outlined.
It is also important to bear in mind that travelling during high season is more expensive compared to travelling in low season, so when making changes to a holiday, going at a different time of year can increase or decrease the price of the holiday.
Contact us so we can discuss our flexibility with you in more depth. We have been operating for coming up to 14 years, so have a wealth of experience, with our online reviews speaking for themselves.
We have an ATOL licence and are members of TTA, who are the only travel network in the UK to offer you 100% financial protection. This means that you can book with us and have complete peace of mind that that your holiday is fully protected.
The eShores team are here for you.
Our experienced personal travel consultants will ensure you find the most suitable holiday, whilst taking care of every last detail. Everything from start to finish will be effortless.
We can use any hotel, in any destination, so we will craft an itinerary to suit your exact needs. Also, as we can provide any itinerary, the only holiday we'll offer, is the one that's right for you.
Our ATOL bonding provides you with the financial protection you need and as a member of the Travel Trust Association, you'll have 100% financial protection. Covering you for any eventuality.
As a tour operator & travel agent, we'll search the market to ensure that we find you the best price. Also as an online business, we can ensure our prices are as competitive as possible.
Nick was fantastic! I explained what I wanted to do and he quickly gave me a range of options. He completely understood what I was looking for and sorted it out quickly and efficiently. Great service.
Booked a trip to Japan last year, and just booked a return with them. So clearly we were happy with their service. Emma is excellent at planning and arranging.
Emma found everything we needed for our tour of Italy
Was very impressed with Eshores booking my recent holiday , communication was great, no pushiness into booking and making decisions, was helpful in changing things around until the trip was just right , would certainly use again …
Excellent and knowledgeable service!
Andy provided a great itinerary for our planned trip to Thailand . Very accomomdating in ensuring our budgets and required destinations were met . We have used Andy 3 times now and have been very happy with the service and the holidays that we have enjoyed . Will use again /
This is the second holiday booked with you and Chris has an enormous amount of information and so helpful in selecting the right itinerary for our needs giving us confidence in our choice. Looking forward to our trip to Bangkok Loas and Hanoi
Once again 5* brilliance
I spoke with Matt, who was amazing. I told him what I was looking for, and he sent me the quote which was exactly what I had in mind. The booking process was very straightforward and the service so far has been excellent.
Kadie at eShores is really helpful and responds to enquiries really quickly. We used them for a trip to Turkey in 2025, all tranfers went smoothly and the chosen hotels were lovely and of good value. I defintely recomend them
Claire has been very helpful and knowledgeable dealing with our recent enquiry and booking ..she has returned my phone calls as promised and I know I am able to contact her if the need arises ..which it probably will between now and our holiday in Jan '27 😊
Nick was very patient and helpful in finding me the perfect properties for my trip. He was always contactable and kept me up to date with everything. Thank you.
Excellent customer service. I have found e-shores to be helpful and supportive
Claire was super helpful and accommodating
I’m very pleased with the customer service
Great professional service. Booked exactly what I needed for a good price.
We enquired about a trip to Thailand for November 2026 and we had a phone from Matthew….. wow, what can we say, he was so knowledgeable and gave us some of his experiences over there. Matthew was so friendly and extremely helpful. We cannot thank you enough for helping to book our trip with yourselves,…
Second time I've used them and both times absolutely brilliant (Laura first time and Anna this). Request dealt with very quickly and efficiently and itinerary tailored perfectly. Definitely recommended
Excellent very prompt service. Very helpful and experienced staff and concise paperwork etc.
Emailed my holiday ideas and after a couple of emails and a couple of phone conversations Michelle had our perfect package put together She sounds so friendly and knowledgeable and it was a pleasure booking.
Go back