Here at eShores we understand the importance of having a holiday. After working hard, everybody needs that time to rest, rejuvenate and reset. Especially with all the extra stresses that the current pandemic is adding to everybody’s lives.
We know people want to book a holiday, to have something to look forward to. However, we also understand that booking a holiday during these uncertain times is unsettling. That is why we have worked closely with our partners to create a Flexible Guarantee, to ensure that you can book with confidence.
This is something that we want to offer our clients moving forward, a promise to you that should you want to make changes to your booking, that we will be as flexible as possible.
Some of the things you can expect:
- Secure your holiday for a low deposit.
- We can delay the date that your balance payment is due.
- We will not charge any amendment fees if you want to change your holiday.
- You can change the date or destination, giving you complete flexibility.
- You can cancel the holiday and convert the deposit to a credit.
Your personal consultant will also be there to support you, through any decisions and changes you need to make. On hand to answer your questions and provide advice.
Please Note: Whilst the above will account for most of our bookings, there may be circumstances where certain parts of your package are not 100% flexible. Any restrictions will be made clear to you before you book.
We will try to avoid using suppliers that are not offering flexibility, but with some airlines and hotels it can be difficult. We will be completely transparent, so if the hotel you want are only offering rates that are non-changeable / non-refundable, we will make this clear and give you alternatives. Likewise, there are restrictions with certain airlines, low costs airlines for example require payment in full and once paid, we will be bound by their amendment charges. Most airlines though are offering more flexibility than usual, so all this will be outlined.
It is also important to bear in mind that travelling during high season is more expensive compared to travelling in low season, so when making changes to a holiday, going at a different time of year can increase or decrease the price of the holiday.
Please get in touch…
Contact us so we can discuss our flexibility with you in more depth. We have been operating for coming up to 14 years, so have a wealth of experience, with our online reviews speaking for themselves.
We have an ATOL licence and are members of TTA, who are the only travel network in the UK to offer you 100% financial protection. This means that you can book with us and have complete peace of mind that that your holiday is fully protected.
The eShores team are here for you.
Why choose eShores?
One to One Service
Our experienced personal travel consultants will ensure you find the most suitable holiday, whilst taking care of every last detail. Everything from start to finish will be effortless.
100% Tailor Made
We can use any hotel, in any destination, so we will craft an itinerary to suit your exact needs. Also, as we can provide any itinerary, the only holiday we'll offer, is the one that's right for you.
Fully Protected
Our ATOL bonding provides you with the financial protection you need and as a member of the Travel Trust Association, you'll have 100% financial protection. Covering you for any eventuality.
Competitive Pricing
As a tour operator & travel agent, we'll search the market to ensure that we find you the best price. Also as an online business, we can ensure our prices are as competitive as possible.
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AlisonFletcher
Brilliant trip organised by Dave, included Helsinki, Tallin, Vilnius and Riga. (4 different countries) Everything ran smoothly. Dave organised hotels, flights, taxis, ferry and coach. Have used this company a few times and can't recommend highly enough they are fab 😀
Posted 2 days ago -
Sandra
As always, Chris was extremely helpful and knowledgeable. He gave me good advice on my travel plans and booked the holiday on my behalf. I've used eshores a number of times, and will continue to do so.
Posted 5 days ago -
Harrison
We haven’t been on our trip yet but based purely on the experience of booking the trip we are pleased with the result. It started with a bit of a hiccup as we spoke to a member of staff who never came back to us but when we reached back out again we were placed in the hands of Andy who has helped us book a 2 week trip to India including the golden triangle and then a few days on the beach. Andy was very patient with us with our changes to our tailor made holiday, even when we asked him to explore different areas only to revert back to the original plan. He also recommended moving the holiday back one week which created a saving of over £700 which meant we could upgrade the room for our beach stay in Goa. Andy was also available on weekends if we wanted to speak and regularly picked up the phone as opposed to keeping it to purely email dialogue. Hopefully the holiday will be amazing but based on the booking experience I would recommend eShores if you’re looking to book a tailor made holiday
Posted 5 days ago -
Wendy
I spoke to Lynette who was extremely helpful in understanding the trip that myself and my sister in law wanted from Thailand. Myself and my sister in law are both 72years young and we are really looking forward to our trip.
Posted 6 days ago -
Dawn
Excellent service from Matt at eShores. So very helpful and nothing was too much trouble. I booked Mya holiday after all his hard work finding me the perfect holiday that I wanted. Superb service and not pushy all all.
Posted 1 week ago -
Amrik
We have booked two big holidays this year for a group of 8 and a group of 10, Rachel has coordinated our holidays with the utmost excellence, during the consultation we changed countires hotels and even flights but it did not phase Rachel one bit. Exceeds customer expectations by helping advising and supporting throughout the holiday. We are off to Thailand and Dubai in August and then followed by India and Thailand in November, I have rang emailed Rachel many times during the booking and I got very prompt responses even on her days off. Rachel is a credit to EShores and EShores is setting standards regarding customer focus.
Posted 1 week ago -
IainWilliam
I can’t praise Lynette at EShores enough. She has organised my trips perfectly to the point that I wouldn’t use anyone else. She listens to what I want or to the problem I have and comes up with a solution. Nothing is too much trouble. Try them out yourselves and I bet you become a repeater too!
Posted 1 week ago -
Kevin
At short notice, I needed a quote to travel through the USA (July the 20th) I emailed eShores with an idea of what I wanted to do, within a short period of time I had a response from Matthew, After several amendments to my holiday which wasn't any trouble to Matthew, Holiday all booked, now looking forward to travelling through the USA Have to say, the service I had through eShores was fantastic, well done Matthew for working through the changes,
Posted 1 week ago -
Marcus
Dealt with Adam who was great, I went back and forth many times, nothing was a problem for him. We got there in the end and Adam arranged a 3 place holiday to Malaysia and Singapore. We go on 5th August, will if update review when we return. EShores so far brilliant hats of to Adam.
Posted 1 week ago -
Jill
We as a family used eShores last year to go to USA, and they were brilliant, my husband and 1 are going to Italy with them this September and we have just booked again to go back to USA with them next May, very efficient and Matt is lovely to deal with
Posted 1 week ago