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The Serena Hotel is one of Mombasa’s most elegant hotels, styled to resemble a 13th century Swahili town complete with winding lanes, courtyards and beautiful fountains. The hotel provides an oasis of tranquillity whilst delivering exceptional service and splendour.
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Description
Location: The hotel rests on the soft white sands of Shanzu Beach, in the Mombasa National Marine Park. It’s surrounded by beautiful gardens and is about 45 minutes from the airport.
Facilities: When it comes to relaxing you can enjoy a cocktail from the swim-up bar or pamper yourself in the new Maisha Spa. There’s a choice of complementary water-sports on offer and tuition is also available which is payable locally. If you’re in to sports there’s squash and tennis courts, a fitness centre and there are also diving courses & snorkelling trips available.
Restaurants & Bars: There are 3 restaurants to choose from, including their popular beachfront seafood grill. And with 4 bars and a choice of evening entertainment on offer you’ll have many choices of how to spend your days and nights.
Accommodation: There are 164 rooms. Village Rooms are set in traditional style houses along delightful Swahili-style streets. Garden Rooms overlook the gardens. Sea View rooms are closer to the beach and the suites feature spacious lounges.
Reviews: Rated Excellent
Pamela Henderson
Third time using eSHORES holidays for long haul. Experienced agents, every transfer ran smoothly, private cars at every airport, spotlessly clean and on time. Hotels where beyond fabulous, Singapore, Koh Samui, Bangkok. Previously India, and Thailand. Every holiday has been spectacular. This Holiday i sadly lost my father and brother, Andy (eshores) emailed me several times to get flights home and constantly checking i was ok. I have nothing but praise for this company.
Posted 19 hours agoHelen bown
Excellent service with booking holiday with Andy. No problems at all. He found us a fabulous place to stay in Menorca. Would highly recommend Eshores.
Posted 1 day agoHolly
professional and helpful timely delivery
Posted 3 days agoLinda
Fabulous service. I rang to ask about our short break to Istanbul and it was booked for us within the hour. You can’t get better service than that. Thank you Dave Felton
Posted 4 days agoStephen
Kelly arranged my recently booked multi centre holiday, having used eShores on a couple of occasions previous the usual high standards remain! They get an understanding of you requirements, pull together a proposed itinerary, and then happily amend/ provide alternative costings for different hotels/ flights as required once you get in to the detail of what you want (easier to do with their proposed itinerary!). Great service, and at a good cost!
Posted 5 days agoTina Smyth
Just returned from a trip to Singapore and Bali arranged by Andy had a brilliant time, couldn’t fault the service I had he arranged everything from flights accommodation and transfers. I would highly recommend eShores and would definitely use them again. ThankYou Andy
Posted 5 days agoStephen
Kelly from eshores listened and understood what we wanted from our holiday of which she was fantastic,very patient and set the whole holiday up. Very professional. Thank you.. Ste Leather
Posted 1 week agoSarah C
Used eShores to book a multi destination holiday for 4 days in Miami then 10 days Jamaica. Really pleased with the hotels chosen especially Shelbourne in Miami and the service received especially follow up call to check everything was ok. Whole trip when smoothly
Posted 1 week agoStephen
We are looking forward to our 3 centre holiday in November to the USA, everything has been set up for us Chris was excellent in giving us all the details. We changed a few things after the first quote like you do but sorted it straight away. Excellent service, reasonable price and quick response just looking forward to the trip
Posted 1 week agoANDREW and Caroline McKie
We recently travelled to Bali much delayed by covid restrictions but found eshores very good with excellent communication keeping us up to date with advice on travell restrictions as circumstances changed. Our holiday when we were able to travel was fantastic exceeding our expectations ,and we feel certain that we will be using eShores for our next trip .
Posted 2 weeks ago
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Why choose eShores?
One to One Service
Our experienced personal travel consultants will ensure you find the most suitable holiday, whilst taking care of every last detail. Everything from start to finish will be effortless.
100% Tailor Made
We can use any hotel, in any destination, so we will craft an itinerary to suit your exact needs. Also, as we can provide any itinerary, the only holiday we'll offer, is the one that's right for you.
Fully Protected
Our ATOL bonding provides you with the financial protection you need and as a member of the Travel Trust Association, you'll have 100% financial protection. Covering you for any eventuality.
Competitive Pricing
As a tour operator & travel agent, we'll search the market to ensure that we find you the best price. Also as an online business, we can ensure our prices are as competitive as possible.
PamelaHenderson
Third time using eSHORES holidays for long haul. Experienced agents, every transfer ran smoothly, private cars at every airport, spotlessly clean and on time. Hotels where beyond fabulous, Singapore, Koh Samui, Bangkok. Previously India, and Thailand. Every holiday has been spectacular. This Holiday i sadly lost my father and brother, Andy (eshores) emailed me several times to get flights home and constantly checking i was ok. I have nothing but praise for this company.
Posted 19 hours agoHelenbown
Excellent service with booking holiday with Andy. No problems at all. He found us a fabulous place to stay in Menorca. Would highly recommend Eshores.
Posted 1 day agoHolly
professional and helpful timely delivery
Posted 3 days agoLinda
Fabulous service. I rang to ask about our short break to Istanbul and it was booked for us within the hour. You can’t get better service than that. Thank you Dave Felton
Posted 4 days agoStephen
Kelly arranged my recently booked multi centre holiday, having used eShores on a couple of occasions previous the usual high standards remain! They get an understanding of you requirements, pull together a proposed itinerary, and then happily amend/ provide alternative costings for different hotels/ flights as required once you get in to the detail of what you want (easier to do with their proposed itinerary!). Great service, and at a good cost!
Posted 5 days agoTinaSmyth
Just returned from a trip to Singapore and Bali arranged by Andy had a brilliant time, couldn’t fault the service I had he arranged everything from flights accommodation and transfers. I would highly recommend eShores and would definitely use them again. ThankYou Andy
Posted 5 days agoStephen
Kelly from eshores listened and understood what we wanted from our holiday of which she was fantastic,very patient and set the whole holiday up. Very professional. Thank you.. Ste Leather
Posted 1 week agoSarahC
Used eShores to book a multi destination holiday for 4 days in Miami then 10 days Jamaica. Really pleased with the hotels chosen especially Shelbourne in Miami and the service received especially follow up call to check everything was ok. Whole trip when smoothly
Posted 1 week agoStephen
We are looking forward to our 3 centre holiday in November to the USA, everything has been set up for us Chris was excellent in giving us all the details. We changed a few things after the first quote like you do but sorted it straight away. Excellent service, reasonable price and quick response just looking forward to the trip
Posted 1 week agoANDREWand Caroline McKie
We recently travelled to Bali much delayed by covid restrictions but found eshores very good with excellent communication keeping us up to date with advice on travell restrictions as circumstances changed. Our holiday when we were able to travel was fantastic exceeding our expectations ,and we feel certain that we will be using eShores for our next trip .
Posted 2 weeks ago
Talk To The Experts
Your personal travel consultant will get to know your needs, ensuring they find you the most suitable holiday, at the best price!